Refund Policy

Custom Face Bikinis Final Sale:

Due to the nature of our custom and "made to order" business, all custom face swimwear sales will be final. This means we will not offer refunds or exchanges of any kind. Please message us with any concerns on sizing before placing your order. We are happy to help! 

For all other items, we will offer size exchanges or returns for store credit. Any shipping fees paid will not be reimbursed. And the cost to ship the wrong item back to us will be at the customers expense. If you need to process an exchange or return, please contact us at samebikiniforever@gmail.com

Defective/Wrong Item:

If you think you have received an item that has a maker error, or is not what you ordered, please contact us within 7 days of receipt. You can email samebikiniforever@gmail.com. Be sure to send photos of your item, along with a full description of the issue. If we agree that the item you received was damaged or defective, we will issue a refund and determine necessary steps to get you a corrected item. 

Do not send any item back to us without contacting us first. If we receive something that was not approved to send back, we will be unable to process your request. 

To Cancel an Order:

If you placed an order and wish to cancel or make a change, please email samebikiniforever@gmail.com within 6 hours of ordering. After this time, we cannot guarantee that any cancellations or change requests can be processed.  

Lost or Stolen Packages: 

SameBikiniForever is not responsible for lost or stolen packages. Any issue with this will need to be taken up with USPS. We personally hand deliver each and every item to the post office to ensure our part is fulfilled. If a package says delivered and is not, please check with neighbors or give it another day. Sometimes, the post office data can be incorrect and chances are, it is going to show up within a day or two. 

Final Notes: 

We want you to be happy and LOVE your bikini. If any other issues arise, please contact samebikiniforever@gmail.com and we will be happy to help you.