FAQ's

Frequently Asked Questions

What do you do with my photo if I have a custom face order? 

Once you email us over your photo for the custom face order, we will use the photo to create the fabric and place the fabric order only! The only other time your photo may be used would be posting your bikini on our social media pages or website. You can request we do not share when orderding. Read our Full "Custom Face" terms and conditions HERE

How long is your processing time after I place my order?

Currently, our processing time is 1-4 weeks depending on the items ordered. Exact processing times will be listing under each item description. Once your item ships, you will receive a shipment confirmation email with tracking. All goods are sent via USPS 3-5 day mail. If you do not receive a tracking number or shipment confirmation email and it has been over 4 weeks since you placed you order, please reach out via samebikiniforever@gmail.com for an update!

How do I know which size is best for me? 

We have a Size Guide located HERE for a quick reference. This size guide only includes basic measurements and does not take into account breast cup size etc. However, our swimwear is pretty true to size based on this size chart. If you have any questions or want more measurements/information before placing your order, please don't hesitate to reach out. We are alway happy to help!

I placed my order, but I changed my mind. Can I cancel? 

If your order was placed within the last 6 hours, you can reach out via email to samebikiniforever@gmail.com for a cancellation request. After that time frame, we cannot guarantee a cancellation can be processed if we already started working on your handmade creation.

Can I return or exchange my items? 

ALL CUSTOM FACE ITEMS ARE FINAL SALE. We cannot accept returns or exchanges for them. This is due to the customization of fabric that cannot be used for anyone else.  

For other bikinis, we can offer size exchanges only. You will not be refunded for any shipping paid. And the cost to ship the wrong size back will be at the customers expense. You can read our full Refund Policy HERE 

What is the best way to care for my bikinis? 

To help your bikinis last, and retain their vibrant color, we recommend rinsing immediately after use. If your bikini has been exposed to chlorine, we recommend washing in warm water with a light detergent. After washing, you can hang to dry. Avoid drying in the sun, as this can cause the color to fade quicker. Also, try to avoid sitting on rough surfaces like pool edges to avoid damage to the fabric.